New edition of ISO 9004 maps out the path forward to (Non 2009)

Nov 2009

The just-published new edition of ISO 9004 provides organizations with a model for "sustained success" in today's complex, demanding, and ever-changing environment. ISO 9004:2009, Managing for the sustained success of an organization – A quality management approach, is the third edition of the standard first published in 1987. It is intended to support the achievement of sustained success by any organization, regardless of size, type or activity, by a quality management approach.


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